Frequently Asked Questions - FAQ
Why should I use a DynaTag luggage tag?
It helps to quickly identify your luggage and increases the chance that lost items will be returned to you. You can save different contact details, delivery locations (via Google Maps) and preferred languages for contact.
Why is an NFC chip useful?
NFC chips can be read contactlessly using a smartphone. If the QR code on the SOS luggage tag is dirty or scratched, it may be difficult to scan. Thanks to the well-protected NFC chip, the data can still be accessed effortlessly.
Do I need a special app to use the DynaTag?
No, there is no special app needed. All functionality works via a web browser on a smartphone, tablet or computer.
How do I receive a notification if my luggage is found?
As soon as someone scans the QR code or visits the web address, you will immediately receive an automatic email notification that your tag has been viewed. If the finder gives permission, the location of the scan will also be sent.
Are there any monthly fees associated with using a DynaTag?
No, there are no monthly subscription fees. The one-time purchase of the label includes a lifetime service.
Can I update or change the data myself?
Yes! With your purchase, you’ll receive free access to your personal user account (created during activation). From there, you can update information remotely at any time, upload new images, or modify existing details—easily from your smartphone, tablet, or computer.
What information can I store on my DynaTag?
You can save various contact details, multiple phone numbers, email address, WhatsApp information, and even a preferred delivery location via Google Maps. You decide which information is visible.