Returns and exchanges

We are convinced that the quality and functionality of our products exceed the requirements of our customers. If you do not like an item you have purchased or it does not quite meet your expectations, we offer our customers a 30-day right of return or exchange.

We want our customers to be 100% satisfied. If you don't like a product or would like to exchange it, you can send the product back to us in its original packaging.

Please ensure that the return package or envelope is sufficiently stamped. B-Post is sufficient.

We will exchange or repair your product or credit the order amount to your payment method. Please note that we cannot credit the shipping costs. We hope for your understanding.

Please fill out the return form (here) and send it together with the product in its original packaging to the following delivery address:

DynaTag AG

c/o Beerli

Chilerai 42a

8602 Wangen b. Duebendorf

Switzerland

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